Shared Services Center

Shared Service Centers (SSCs) are an excellent way of freeing up time and resources to focus on innovation and growth. FAITHFUL EXECUTIVE can help you set up and manage your CSP.

Shared Services Center Consulting: 6 advantages

Calling on the services of a specialist consultancy is a major advantage for companies wishing to set up a CSP in the Middle East.

  • 1

    Gather information from the company’s various departments and carry out an audit to identify opportunities for improving efficiency and reducing costs.

  • 2

    Set up a strategic plan that defines the CSP’s objectives, the processes and tools to be implemented, and the resources required.

  • 3

    Optimize processes to streamline CSP activities and improve efficiency.

  • 4

    Train teams to help them familiarize themselves with new processes and tools, and develop the skills needed to deliver quality service.

  • 5

    Monitor the performance of the CSP to identify deviations from objectives and correct actions if necessary.

  • 6

    Support teams throughout the change process, helping them to adapt to the new organization.

Call on FAITHFUL EXECUTIVE

1. Sales efficiency

Strategic studies and business models, sales force audits, sales performance measurement, customer relationship management, etc.

2. Finance

Financial strategy accounting assistance, financial diagnostics, cash management, profitability monitoring, financial reporting, etc.

3. Management

Managerial diagnosis, strategy development, skills management, change management, work organization, program structuring, project steering and management, etc.

4. Marketing

Marketing audit, customer strategy and segmentation, product and distribution strategy, brand image, competitive advantages, customer satisfaction and customer journey, etc.

5. Digital transformation

Business intelligence, process digitization and automation, technological solutions, technical and functional architecture, security, etc.

6. Innovation

Master plan and roadmap, innovation processes and culture, risk anticipation, benchmarking, strategic intelligence, etc.

7. Human resources

Social audits, resource planning, process optimization, skills development, training engineering and planning, social barometers, etc.

Contact us

Would you like more information, to make an appointment or tell us about a project? The FAITHFUL EXECUTIVE team is at your disposal to answer your questions as quickly as possible.

Opening hours

Open Monday to Saturday / 8h00-20h00

Address

Dubai, United Arab Emirates

Social networking

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